We keep our privacy notice under regular review. This privacy notice was last updated on 27 Aug 2020.
Our website address is: https://www.moyo-studio.com. Our registered company address is Delegate House, 30a Hart Street, Henley-on-Thames, RG9 2AL.
At Moyo we are committed to maintaining the trust and confidence of visitors to our website and subscribers to our newsletter. Your personal details will not be used in any way that you have not agreed to. We hold all your details on our internal system and we do the best to ensure the security of your personal data. At Moyo will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.
On this page you will find information on how we treat data that we collect from visitors to our website, or when someone subscribes to our email newsletter.
Personal information means any information that can be used to identify you, such as your name or e-mail address. You do not need to provide any details to browse our site but purchase any of our products or become a member, you will be required to make an account.
When you make an account we require your name and e-mail address, which is stored in our database. This is so that you can log into your account. We will use this contact information should we ever need to contact you.
If you would like us to delete your account and personal information from our records, please e-mail us at s[email protected]
Visitors to our Website
When someone visits www.moyo-studio.com we use a third party service, Google Analytics, to collect anonymous standard internet log information and details of visitor behaviour patterns. This helps us to identify which pages are visited and also helps us to analyse data about web page traffic so that we can improve our website and tailor it to our members needs.
Google Analytics cookies do not contain any personally identifiable information. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come from and the pages they visited. Information on how cookies are used on this website in the Cookies Policy below.
Shopping on our website
While you visit our site, we’ll track:
- Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
- Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
When you purchase from us, we’ll ask you to provide information including your name, billing address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:
- Send you information about your account and order
- Respond to your requests, including refunds and complaints
- Process payments and prevent fraud
- Set up your account for our store
- Comply with any legal obligations we have, such as calculating taxes
- Improve our store offerings
- Send you marketing messages, if you choose to receive them
- If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.
Newsletter sign up
On various pages of our website, there is the option to subscribe to our mailing list. In order to receive email updates from us, you will be required to opt-in to our list and confirm that you wish to be subscribed.
As part of the registration to our email newsletter, we collect personal information. We use this information to contact you about our latest offers, website updates and news. We also use this information to contact you if we need to obtain or provide additional information, to check our records are right and to check every now and then that you’re happy and satisfied.
We use a third party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice.
You can unsubscribe to general mailings at any time by clicking the unsubscribe link at the bottom of any of our emails or by emailing us at [email protected]
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
Links to other websites
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website, we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
You are entitled to access the personal information that we hold. Email your request to us at [email protected]
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
How we protect your data
We have taken several technical measures to protect your data. This website is encrypted using an SSL certificate. To access our mailing list (Mailchimp) we have implemented two-factor authentication.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
What are cookies?
Cookies are a feature of web browsers that allow web servers to temporarily store information or dat files within your browser (on your computer and devices).
When you access this website on the same computer or device, some cookies collect information about browsing patterns and purchasing behaviour. The type of information includes what pages are viewed, what links are clicked and the general journey of the visitor on the website.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you disable cookies, you can still view the publicly available information on our website but not accepting these cookies may make some elements of the site not function correctly.
You can find more information about cookies, including how to manage and delete them, at www.allaboutcookies.org and www.youronlinechoices.eu.
Thanks for reading!